I just upgraded phones at Cell2get. The experience was quick and painless. Moshe was an amazing customer service consultant and handled everything like a pro. Last time I was i bought a phone steve also helped with the upgrades. Both of these customer service consultants should be on Americas Most Wanted for customer service and service on all things cellular. I highly recommend going to their website if you are frustrated with your current cell phone company. Lots of helpers and they know what they are doing so you don’t spend hours in lines then hours with inept associates. Trust me, I’ve been there. So happy spread the word for cell2get