I don't know how this store has received any bad reviews - they were fantastic! Extremely helpful and not trying to push a sale at all. I had adam helping me. He went through all my questions and concerns respectfully, and I left the call extremely happy! My previous dealings with other stores via the phone left me wanting to change companies... but after working with Adam I am confident in the company and would make an effort to go back to that specific shop if I need anything else! Him and all the staff in the shop were friendly and professional. I highly recommend the shop!!!