Last Autumn (2022) I ordered a gift of fruit bushes for my sister. They arrived quickly and were very carefully packed. My sister duly planted them, tended them and was happy when the fruit appeared. However, as the fruit ripened it was obvious there had been a muddle with labels. The fruit should have ripened to yellow, these were red. I wrote to the company, received a reply very quickly and today the plants have been replaced. No question, no quibble. Such a change to deal with a company with old fashioned values. Something sadly lacking these days but very much appreciated on our family. More than happy to use the company again.