If I could leave 0 stars I would. Customer service is ridiculous and not helpful. Clarks messed up the order TWICE. The first time i placed my order with 2 pairs of shoes, each set of shoes went to a different ADDRESS in a DIFFERENT State than me. How do you send one person’s order to TWO different States!? I contacted customer service, they said they would place the order again and ship it out. Once I got my order, IT WAS STILL THE WRONG SHOES. She did not reorder my order correctly because on my order it says the shoes are wide, they sent me regular. When I contacted customer service again, being on hold for an hour before I spoke to someone, they basically said they couldn’t do anything because I had already used my exchange even though it was THEIR mistake. They said to issue a refund, send it back, and then place another order. The problem is, the shoes I ordered were no longer in stock, which they said “you’ll have to wait until they go back in stock”. So you’re telling me after YOUR mistakes you can’t do anything/won’t do anything. One of the shoes also came with scuffed material on the tip of the shoes which were not part of the “design”. Do not order from here online. I would personally go in store if you really want clarks but avoid online at all costs. They are ridiculous, inconsiderate, and a waste of time.