Simply scandalous. To begin with Clark’s website and in line ordering has been an issue for at least the past three months since I have began shopping with them. Today I had two Clark’s gift card, one for £50 and one for £48 the purchase was for £100. It accepted the gift cards total of £98 and ask for me to pay the balance which I did with my debit card, which should have been £2, once I completed the purchase I realised that the have taken the gift card money and £90 instead of £2 from my account. I have been on the phone to customer services and they say they can not cancel my order and I have to wait till I receive the goods then send it back. Which I will do gladly.