I went to the Canterbury kent store and the customer service i received by (name on the receipt) Rhiannon was absolutely shocking, she was rude and seemed like she had a chip on her shoulder from the beginning of my service. It was a very unwelcoming experience. I left feeling that i would not like to return there again. Very poor customer service. If i had not off needed the shoes quickly I would have took my custom else where. Considering the reputation clarks have for there well made shoes the service I received most certainly dose not reflect that
9 months ago
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