The customer service phone line listed on their website is HORRIFIC. Just this week, to try and deal with a return issue along with placing a new order on their website, I have called five times and been on hold for no less than 15 minutes each time before anyone picks up. By the time someone does answer, they are rude, do not have knowledge about what they are talking about, and cannot provide any resolution for the two issues. I love the shoes, but I cannot stand dealing with their website or customer service reps.
2 weeks ago
Clarks Shoes has a
2.5
average rating
from
600
reviews