I ordered 4 pairs of shoes between Christmas and new year, received an email to say 3 pairs have been cancelled off the order, 4 th pair arrived... poor fit sent them back same day. Yesterday my card was charged for the whole order at £141.50 but they’ve not despatched 3 out of 4 pairs..... why are they charging for goods NOT DESPATCHED? tried to call at 8.30 on the dot and the call waiting time s 40 minutes! Emailed yesterday but no reply. I wouldn’t use or recommend Clark’s again. Very disappointed.
6 years ago
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