Co-op home delivery is a sub standard service. I've placed several orders with Co-op home delivery directly and also via deliveroo. The first few orders were excellent, but has now become unreliable to the point that the service is no longer usable. Many items are unavailable (often half the order) with no alternatives offered, and several times items have actually been charged for but are missing from the order. I've had to spend time emailing customer services due to their incompetence. No way to report missing items via the app. Would advise others to avoid!