Co-op Food Reviews

Name: Co-op Food
Rating: 2.35

2.4 Rating 195 Reviews

29 %

of reviewers recommend Co-op Food

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2.4

Based on 195 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

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Co-op Food 1 star review on 12th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am absolutely disgusted at the way Coop treats its customers. ON two occasions during the past few weeks they have simply failed to deliver an online order since they made mistakes as to the address leaving me completely in the lurch. When I then asked for my order to be delivered they said that this was not possible - they would simply refund. This by far the worst service I have ever encountered and I would advise everyone not to rely on them.”

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Posted 6 days ago

“We tried chocolate frangipan mince pies, they are awful... Stodgy no almond flavour, none of the moistness usually found in mince pies”

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Posted 3 weeks ago

“Purchased ‘new’ range, generally I try something and if I don’t like it will never buy again. However this was just disgusting, meat/veg ratio to sauce was ridiculous and the sauce was like brown water (think I had three very small pieces of beef - one broccoli and about a million sliced pepper) And I suspect the designer of this has never eaten a teriyaki. Please avoid - put it this way I would have been disappointed if it was a ‘entry’ level item, however this wasn’t cheap”

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Posted 4 weeks ago

“Teatime Sultana and cherry cake. Cake was too moist, fell apart when trying too slice. Seemed insufficiently baked almost doughy inside”

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Posted 1 month ago

“We bought 2 of the Irresistable Tika Massala meals which used to be in round trays but were now in square ones. Given the price, >£9.00 before discount, we assumed they would be the same quality. What a joke, they were absolutely terrible. The previous round packaged offering had really tender whole chicken fillets whereas the new square packed had small chicken pieces. The sauce in the new one, apart from being peppery,was virtually tasteless. It is a sad comment on today's economics where you get charged the same for sub standard rubbish and the Coop think you won't notice. A very dissatisfied customer”

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Posted 1 month ago

“Co-op chilli & lime protein crunch are tasteless. Please add loads more Chilli and....a lot more lime. Won't be wasting money on these for a while. Aw code: GI49933/1/2 Date code: L4221H306 Bar code: 5000129295245.”

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Posted 1 month ago

“Sandwiches would be so much nicer if they had butter on the bread. Forced to eat them as part of the Meal Deal and dislike all the other Main options. Also, more basic British foods on the shelves, instead of all the foreign rubbish would be nice. Not everyone likes everything with spice added.”

Helpful Report

Posted 1 month ago

“Co-op shopping online is useless as their site claims lots of food is out of stock. When it is clearly on the shelves if I ask someone to check. They only show highest priced items for online shoppers. There have been items missing form my orders yet I have been charged for them & have to wait days before getting my cash back”

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Posted 2 months ago

“Co-op, do you not keep up with the reviews on here? Shameful just eaten one of your own brand British pork Scotch Eggs!! Ugggghhh Tasteless, soggy and really not nice. Going to throw the other one out for the foxes tonight. Horrible. Ventnor Isle of Wight P.s Your staff are charming and helpful.”

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Posted 2 months ago

“I only gave it 1.star because I couldn't give zero. Sweet & sour chicken ready meals. Horrible. Wouldn't have fed a 5 year old. 3 pieces of chicken, maybe. Sauce very watery. On the whole, horrible.”

Helpful Report

Posted 3 months ago

“Searched in vain for fish in the fish pie! Should be renamed potato and white sauce pie. Nice creamy potato taste, but where was the fish?”

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Posted 3 months ago

“I usually shop at other supermarkets but today bought my first Co-op chicken. I think I can sum up the experience as bewildering. Cooking it was nothing at all like what I'm used to. It was so pumped full of water that it had to be dried before roasting and then all the usual techniques with stuffing etc. were also ruined. It's really sad that we now have to put up with such third rate products in the pursuit of price. I thought the retail industry had moved beyond this kind of thing. Won't be doing this again.”

Helpful Report

Posted 4 months ago

“Coop Irresistible 200g Fruit Loaf. Bought on the 2nd of August with a bbd of the 6th. Slices were dry. First two slices were broken. Lots of crumb in the bag. Barely and fruit in the two slices I ate. Could not pick out the Cranberry or orange zest flavours. Complained on-line. An apology. No offer of a refund. Shabby service. Very bland disappointing product”

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Posted 4 months ago

“Well ripe and ready to eat nectarines! More like apples. But I've done this time and time again. Its my fault for being so stupid to think that the coop are are to provide the the things they advertise. Just like the last government. Shocking.....”

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Posted 4 months ago

“Beef and lamb kebabs, both really sweet, a waste, we could not eat them, a waste of £6 and BBQ gas”

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Posted 4 months ago

“Online ordr”

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Posted 4 months ago

“The tuna and sweetcorn sandwich on malted bread was wetter than when the tuna was in the sea.... disgusting to say the least.”

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Posted 5 months ago

“Bought two ready meals for £6 The beef meal ok but not impressed with the sweet and sour meal there were 4 tiny pieces of chicken one piece of pineapple and two human hair which I had to fish out of my mouth while eating Don’t often eat ready meals but I’ve never experienced hairs in a ready meal Expect better I also had to get the packaging out of my dirty bin to prove my case since I live in Buckinghamshire I have used Co,op since they opened in my area took photo of ready meal the link below failed to load the image twice Not Happy”

Helpful Report

Posted 5 months ago

“Rated 1 out of 5 stars 40 minutes ago Shocking online experience Not keen on posting bad reviews reviews but I am furious. Last Saturday I placed an online order which I paid for Delivery was between two and 4 o’clock by 6 o’clock I hadn’t received my order. All I got was a text saying they were running behind. I finally rang and got through to the local shop. It had a power court in the morning And I would not be getting my order at all called into the shop spoke to the manager who advised me that he had informed the online department to switch off and stop taking online orders. My order was taken and paid for one hour after he asked them to stop taking orders I was also advised It would be 3 to 5 days before I got my money. It’s now a week tomorrow and I still haven’t got any money back from them I contacted customer service today took me ages to get through I-spoke to a young lad who said he was looking into it he then put the phone down on me. I called into the store on my way home from work and spoke to a member of staff when I checked my phone i saw the person i spoke to had cancelled my order two minutes after he put the phone down on me, So my order had only been cancelled today one day short of a week after I placed the order. I now may have to wait another 3 to 5 days before I get my money And no one is doing anything about it How can someone take your money knowing full well that they cannot supply your order So 😡”

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Posted 5 months ago

“thought the luxury fish pie was not....luxury. 2 tiny pieces of salmon and cod, couldn't find the prawn and a teaspoon of spinach and may be 2 spoons of mashed potato. Just about enough for 1 person.”

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Posted 5 months ago

Co-op Food is rated 2.4 based on 195 reviews