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Co-op Food Reviews

2.5 Rating 168 Reviews

32 %

of reviewers recommend Co-op Food

Company Reviews

2.5

Based on 168 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	Greater than 68%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone

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Co-op Food 1 star review on 28th February 2024

Co-op Food 1 star review on 24th September 2022

Co-op Food 1 star review on 28th August 2022

Co-op Food 5 star review on 26th June 2022

Co-op Food 3 star review on 5th March 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The new chicken and mushroom pie is a watery mess and rubbish much prefered the old cheaper chicken slice. Co -op up to its normal tricks pay more get less as did with grapes that went from 500grms to 450grms in same size container. Deception as usual to go with highly inflated prices!”

Posted 1 year ago

“Customer service is mostly outstanding however the prices are ludicrously high. Co-op now makes marks and spencers look cheap... Four pounds for a box of cereal? I mean, where does it end? So much for co-op being about the people. Wasn't that the reason coop was started after the war... To make living more affordable? There I was thinking sainsburys is expensive... Not in comparison. They have weekly price hikes. Avoid..”

Posted 1 year ago

“High prices, false rebates. The money back thing and being a ''life member for just 10$'' is just another way to make you think you might be saving money. Produces are no better than elsewhere and sure as hell no cheaper. They don't even a good variety of said products!”

Posted 1 year ago

“The worst fish pie ever Just black skin no white fish and no taste 2nd bad meal in two weeks The other was chilli poor quality mince all fatty and greasy I would change supplier if this is the rubbish they turn out Never food shop hear again”

Posted 2 years ago

“Co op mature cheddar slices are really bad. Bitter taste and not at all enjoyable to eat.”

Posted 2 years ago

“Bought the Sheppard pie today. Dissatisfied. Mash potatoes are dominant. Very little meat, vegetables. Would not buy again.”

Posted 2 years ago

“I have ordered for such a long time and always have a problem. They send the incorrect items or substitutes that are nothing like the item you ordered. (ordering shampoo and they send conditioner for a substitute. When you contact customer support they don't get back to you. I have lost enough money with these guys! I will take my business else where!”

Posted 2 years ago

“Luxury Fish Pie Only three prawns in the pie. I could not taste the cheese. I take very little salt but had quite a lot to this as it was so bland.”

Posted 2 years ago

“Thank you Delivery driver Mike Gibbons Exmouth. Last night he delivered a food order ,only to find no answer door's locked, he could see the lady on the floor unable to move,ambulance phoned neighbours informed, what a brilliant man ,”

Posted 2 years ago

“It would be nice if Co-op added some filling to their sandwiches. Standards are dropping. Going back to Sainsburys until the situation improves.”

Posted 2 years ago

“No proper training. Over worked.and treated badly”

Posted 2 years ago

“THEY TAKE YOUR MONEY - THEN DON'T DELIVER! I live on my own and am currently self isolating at home due to COVID. If you are on a low budget, I wouldn't recommend using this service. They charge you an extra 10% on top of your shopping, just in case they substitute for more expensive items - but don't offer substitutes - they then return the cash, 3 to 5 WORKING days later. Plus, if there's anything unavailable (in my case, I ordered 3 bottles of wine and only got one!) - they charge you in advance for those as well, then don't deliver them. They state in the email confirmation "You won't be charged for these items" - but they already have and will make you wait for that too - it's a con. Plus, for one of the bottles of the wine, they just took it off the final confirmation email, with no explanation; if I hadn't emailed them, I would never have been refunded. If you want to make the most of your money, get cheaper prices and not have it sitting in co-op's bank account for a week - shop elsewhere.”

Posted 2 years ago

“Great weekly deals, pays money back and supports my local community. What's not to like?”

Posted 2 years ago

“I did an online food shop for betwen 2pm and 4pm today, it didn't come and its now 4:42pm, i said in my delivery note to ring the back doorbell, I'm not impressed, sort it out co op.”

Posted 2 years ago

“I have used the home delivery five time and have just about had enough, never ever have I had all my items delivered on any order. Yesterday was the final straw, ordered a dozen items and they missed five, this is just beyond a joke,Im not shopping online because Im lazy, Im doing it because I have a fractured ankle, but if they cant even deliver the basics like bread and milk whats the point. My new years resolution is to STOP using the CO-OP.”

Posted 2 years ago

“Never let me down always rely on the store grest quality and sev ice”

Posted 2 years ago

“Cheap and best”

Posted 2 years ago

“I tried a Co-op own brand "Irresistible" Braised Beef & Truffle Chips (£4 to serve one), heated as instructed. The quantity of beef was pretty meagre, but worse, it was fatty and chewy and I had to discard about half of it. The gravy, chips and sauce were fine, but overall, a regrettable experience.”

Posted 2 years ago

“How dare can your company charge £3.30 for a packet of Pringles and £1.25 for Warburtons small toastie. I have been a member over 20 years. No more!!!”

Posted 2 years ago

“What happened to the beef hotpot? It used to be my favourite but it has suddenly turned bland, tasteless and padded out with carrots.”

Posted 2 years ago

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Co-op Food is rated 2.5 based on 168 reviews