“Not happy that their delivery driver insisted on confirmation of my date of birth due to some beer in order. Despite it being obvious I'm over 50 years. Also, poor range of ready meals and their delivery charge has increased.”
“I spent £3.25 on the irristable Bakewell cake. Omg all I could taste was an overpowering sweetness. No subtle layering of flavours here just sickly sweet. Why would you make a cake so sweet that it dominates the palate.”
“Irresistible range Victoria Sponge. Not sure what’s happened to these as they used to be delicious, with plenty of filling. However, the last couple we’ve purchased have been dry, hard sponge with very little filling.. you definitely need a cuppa to get this sponge cake down the gullet as it clings to the inside of the throat. Not going to risk buying this a third time.”
“Picked up a loaf of bread for $3.25 and a couple of small items looked at my receipt $3.25 bread $2.30 bakery charge that's pathetic I try my best to stay away from co op stores”
“EXTREMELY BAD SERVICE
EXTREMELY BAD SERVICE! EXTREMELY PATHETIC AND INCOMPETENT! Firstly, there are long queues with only one person serving. Its basic common sense/pure logic to have a few customer service assistants be stationed at different at a few tills so to become more effective and efficient. Secondly, the team is very rude-''No thank you or please''. They have a patronising/condescending attitude!
Thirdly, I have been overcharged twice for a product that I should have had a discount with my Co-op card!”
“I am absolutely disgusted at the way Coop treats its customers. ON two occasions during the past few weeks they have simply failed to deliver an online order since they made mistakes as to the address leaving me completely in the lurch. When I then asked for my order to be delivered they said that this was not possible - they would simply refund. This by far the worst service I have ever encountered and I would advise everyone not to rely on them.”
“Purchased ‘new’ range, generally I try something and if I don’t like it will never buy again.
However this was just disgusting, meat/veg ratio to sauce was ridiculous and the sauce was like brown water (think I had three very small pieces of beef - one broccoli and about a million sliced pepper)
And I suspect the designer of this has never eaten a teriyaki.
Please avoid - put it this way I would have been disappointed if it was a ‘entry’ level item, however this wasn’t cheap”
“We bought 2 of the Irresistable Tika Massala meals which used to be in round trays but were now in square ones. Given the price, >£9.00 before discount, we assumed they would be the same quality. What a joke, they were absolutely terrible. The previous round packaged offering had really tender whole chicken fillets whereas the new square packed had small chicken pieces. The sauce in the new one, apart from being peppery,was virtually tasteless. It is a sad comment on today's economics where you get charged the same for sub standard rubbish and the Coop think you won't notice. A very dissatisfied customer”
“Co-op chilli & lime protein crunch are tasteless. Please add loads more Chilli and....a lot more lime.
Won't be wasting money on these for a while.
Aw code: GI49933/1/2
Date code: L4221H306
Bar code: 5000129295245.”
“Sandwiches would be so much nicer if they had butter on the bread. Forced to eat them as part of the Meal Deal and dislike all the other Main options.
Also, more basic British foods on the shelves, instead of all the foreign rubbish would be nice. Not everyone likes everything with spice added.”
“Co-op shopping online is useless as their site claims lots of food is out of stock. When it is clearly on the shelves if I ask someone to check. They only show highest priced items for online shoppers. There have been items missing form my orders yet I have been charged for them & have to wait days before getting my cash back”
“Co-op, do you not keep up with the reviews on here? Shameful
just eaten one of your own brand British pork Scotch Eggs!! Ugggghhh Tasteless, soggy and really not nice. Going to throw the other one out for the foxes tonight. Horrible.
Ventnor Isle of Wight
P.s Your staff are charming and helpful.”
“I only gave it 1.star because I couldn't give zero. Sweet & sour chicken ready meals. Horrible. Wouldn't have fed a 5 year old. 3 pieces of chicken, maybe. Sauce very watery. On the whole, horrible.”
“I usually shop at other supermarkets but today bought my first Co-op chicken. I think I can sum up the experience as bewildering. Cooking it was nothing at all like what I'm used to. It was so pumped full of water that it had to be dried before roasting and then all the usual techniques with stuffing etc. were also ruined. It's really sad that we now have to put up with such third rate products in the pursuit of price. I thought the retail industry had moved beyond this kind of thing. Won't be doing this again.”
