“i went to the store at N1C 4PF Camley Street, London last nigh to buy a couple of drinks. The staff were extreamly rude to me and the manager would not let me take his name and details to report him. Very bad experince”
“Online order very poor. I the last 5 orders I had nothing was right eg. Ordered 2 of an item and got one and charged for 2. Staff can be rude. Kids just walk in and walk out stealing is very high here and security just watch them walk out. Need a strong person to run this place.”
“I ordered 1/4 slab marble cake for baby shower 4 days ago at St. Paul coop and when I went to pick up today they present me with a full slab. They say I ordered full slab that is 4/4. I had clearly said 1/4 slab cake.I did not want such big a cake. The worker states this is what I ordered. I surely wanted a cake. Had to pay three times more than the usual one. This is the second time coop St Paul is messing up. Last August I ordered marble cake for my daughter's birthday and they made chocolate cake. This place is getting bad with cakes. Wil not order again because staff taking orders don't know what they are doing”
“I have been a fan of Co-op meals for one in the past but I have just had the worst ever - Beef in Black Bean sauce with Egg fried rice. It smelt and tasted like dog food. Disgusting, I could not eat it.
So disappointed.”
“IRRESISTIBLE PULLED BEEF BRISKET BON BONS .No taste could not taste any beef,only a bit of spice.Would give 0 stars If I could.Don't waste your money.”
“My recent experience was at my local co-op, which is relatively small and located outside of town, offering good parking. This makes it attractive to the elderly who prefer a quieter environment to the hustle and bustle of typical supermarkets.
I was in a rush and hadn't made a list, so I needed to concentrate. They were playing shrill music through poor-quality, echoey speakers that were located through the centre of the store, which was where it was loudest. The final of the three pieces of music was a Soft Cell song that was so loud and shrill I had to stop for a second to consider whether this was normal and I was the problem. I thought there must be a way for me to block this sound from piercing into my brain so that it is ok to inflict this on people, but of course, I couldn't, so I considered abandoning my trolley and leaving, but I didn't have the time to go elsewhere. I noticed all the other elderly customers had the most pained look on their faces. The only one who looked like she was enjoying it was a lady in the biscuit aisle who was bopping away to it....seriously!
I became angry and asked for the manager when I got to the tills, where it seemed slightly quieter because it was away from the speakers. He was about to explain something about the staff, I interrupted, as I knew he was going to say that it was for the benefit and entertainment of the staff. I told him that if I wanted to go to a disco, I would visit the local nightclub. Music in shops appeals to the lowest common denominator, which of course, is where society will end up.
Shops are ignorant in believing this keeps people in their store, spending. I will never enter that store again, and I think that it is against my human rights to have to suffer this torture.
So distressed was I by the experience, I called my mother when I got home and via Alexa, I played the awful squealing music to her, and I immediately became panicked, tearful and could not breathe.
Why does society feel the need to fill every space with noise and visual distractions from devices like phones and Facebook clips? No wonder there is a substantial mental health issue.
I am not autistic, but so help me, anyone who shops there who is.”
“What’s with the new ICE MILK? Lots like frozen glued milk, can’t scoop in cone it’s kinda runny and stringy of white stuff.
What next coop.???
What was wrong with your white ice cream??? It was good, very good taste.”
“Not happy that their delivery driver insisted on confirmation of my date of birth due to some beer in order. Despite it being obvious I'm over 50 years. Also, poor range of ready meals and their delivery charge has increased.”
“I spent £3.25 on the irristable Bakewell cake. Omg all I could taste was an overpowering sweetness. No subtle layering of flavours here just sickly sweet. Why would you make a cake so sweet that it dominates the palate.”
“Irresistible range Victoria Sponge. Not sure what’s happened to these as they used to be delicious, with plenty of filling. However, the last couple we’ve purchased have been dry, hard sponge with very little filling.. you definitely need a cuppa to get this sponge cake down the gullet as it clings to the inside of the throat. Not going to risk buying this a third time.”
“Picked up a loaf of bread for $3.25 and a couple of small items looked at my receipt $3.25 bread $2.30 bakery charge that's pathetic I try my best to stay away from co op stores”
“EXTREMELY BAD SERVICE
EXTREMELY BAD SERVICE! EXTREMELY PATHETIC AND INCOMPETENT! Firstly, there are long queues with only one person serving. Its basic common sense/pure logic to have a few customer service assistants be stationed at different at a few tills so to become more effective and efficient. Secondly, the team is very rude-''No thank you or please''. They have a patronising/condescending attitude!
Thirdly, I have been overcharged twice for a product that I should have had a discount with my Co-op card!”
“I am absolutely disgusted at the way Coop treats its customers. ON two occasions during the past few weeks they have simply failed to deliver an online order since they made mistakes as to the address leaving me completely in the lurch. When I then asked for my order to be delivered they said that this was not possible - they would simply refund. This by far the worst service I have ever encountered and I would advise everyone not to rely on them.”
“Purchased ‘new’ range, generally I try something and if I don’t like it will never buy again.
However this was just disgusting, meat/veg ratio to sauce was ridiculous and the sauce was like brown water (think I had three very small pieces of beef - one broccoli and about a million sliced pepper)
And I suspect the designer of this has never eaten a teriyaki.
Please avoid - put it this way I would have been disappointed if it was a ‘entry’ level item, however this wasn’t cheap”
