Co-op Food Reviews

Name: Co-op Food
Rating: 2.45

2.5 Rating 168 Reviews

32 %

of reviewers recommend Co-op Food

Company Reviews

Questions

Metrics

2.5

Based on 168 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	Greater than 68%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Write Your review

Tell us how Co-op Food made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Co-op Food 1 star review on 28th February 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Yet again I have done an online shop from north shields co op and had to throw food away that isn’t fit to eat”

Helpful Report

Posted 2 years ago

“The Co op beef hotpot is absolutely delicious. Lean mince and full of flavour. A real cut above for a ready meal! 😘”

Helpful Report

Posted 2 years ago

“Absolutely shocking. Next to nothing in stock so was charged £1.99 delivery for four little items to be delivered.”

Helpful Report

Posted 2 years ago

“Very plesent experience, friendly staffs , helpful & professional. Offered to carry my shopping to the car. 5 stars For co-op Ash Vale.!!”

Helpful Report

Posted 2 years ago

“I bought the sweet chilli chicken pizza but I have to say it was absolutely disgusting. A shame to pizzas!”

Helpful Report

Posted 2 years ago

“I bought co-op Hereford beef corned beef I can honestly say it is the best corned beef that I have ever tasted, very moist and very tasty 10/10”

Helpful Report

Posted 2 years ago

“Got what I wanted without problems.”

Helpful Report

Posted 2 years ago

“Have shopped a few time now online with the coop the service is a joke you can guarantee you don’t receive at least 4or 5 of the basic items you ask you . You will have to be totally housebound to use this diabolical service”

Helpful Report

Posted 2 years ago

“In a way I would like to keep Barton Co-Op a secret. However, I would be doing an injustice to the lovely and friendly, helpful and kind attitude and characters of Ben, Alex and Deb. Second to none in their nothing is too much trouble mantra.' The Co-Op should take note: these are the people to train others. Thank you for making my shopping experience memorable - in a good way.”

Helpful Report

Posted 2 years ago

“coop stuffed crust pizza cooked exactly as per instructions the stuffed crust crisped up without issue the centre of the pizza was a soggy offering. NEVER AGAIN”

Helpful Report

Posted 2 years ago

“Why don't the Co-op have a review section on their own website? Probably worried about what many customers would say I expect. Usually ok, but is located conveniently for me. Prices are often uncomfortably high. They claim to be an ethical supplier but don't really think about what they are doing- one of the examples is loose leaf tea where they claim to be environmentally friendly by using less packaging BUT THE PACKAGING CAN'T BE RECYCLED! The old packaging was a cardboard box which can be recycled with the tea in a foil bag which couldn't be recycled but was much thinner and smaller. I just got one of their Chicken in a bag and it was awful- really tough meat like an old broiler bird. I thought the bags were supposed to make the chicken more tender so if this is true it would have been next to inedible. And Co-op chicken is expensive compared to Asda, Lidl, Tesco- well basically anywhere else. So be careful what you buy. Some stuff is ok but you really do have to be careful (sorry about repeating the 'careful' but I really believe it is justified). The staff appear disinterested in the customers (if you can find one they do help when asked) but there are frequently very few on the floor and I get the distinct impression that they are understaffed deliberately. I don't think this is actually the fault of the staff. The manager doesn't appear very often- the only time is when there are almost no staff at all and he is rushing and pushing you through as quickly as possible hardly even noticing you. It makes me feel like I'm inconveniencing them and shouldn't be there. I've heard him barking orders to the staff- he is above doing those menial tasks like serving customers?”

Helpful Report

Posted 2 years ago

“10% added for subs But every order has items missing No emails to confirm order list. And money Never refunded. Even though I order 4-5 times a Week Only good points are only have to spend £15 and the customer service staff are excellent B”

Helpful Report

Posted 2 years ago

“The coop for delivery to London E20, I booked a slot...didn't arrive, complained to customer service and rebooked.....didn't arrive. Now waiting for the third delivery slot....I'm pretty angry tbh ! Won't use again and will not recommend.”

Helpful Report

Posted 2 years ago

“Co-op Braised Steak and Mash. I had this today for the first time. I won't have it again. The steak was tough and definitely not braised as I understand braising. Two pieces were inedible and I have a full set of teeth. The rest were simply tough. This next comment is a matter of personal taste - another reason I won't buy again is the taste. I couldn't taste beef in the gravy. It had an overwhelming tomato flavour. The quantity was good but I left half of it so this was irrelevant.”

Helpful Report

Posted 2 years ago

“Excellent service positive professional delivery within time.”

Helpful Report

Posted 2 years ago

“Milk is at the ridiculous price of £1.50 for 4pint milk ,up the high st Tesco it's 1.15. I like co op but when I want milk every 2days I go Tesco and think , might as well do shopping there . Also I don't like paying £1.19 for medium eggs”

Helpful Report

Posted 2 years ago

“The coop uses a delivery third party service, today I had the major misfortune to have a delivery person who did not understand English nor could he follow a GPS .home delivery should be stress free and an extension of shopping in store minus any stress. today my experience was full of unnessery stress and one which I wont be repeating should this happen again, i will simply shop elsewhere”

Helpful Report

Posted 3 years ago

“I went to theCoop at Jennyfields in Harrogate today and I couldn’t find what I was looking for, a kind member of staff called Mich went and got me the product. She is always so lovely and really helpful, she brightens my day.”

Helpful Report

Posted 3 years ago

“Staff no masks worn by some counter staff security guard no mask and he sokes at front of shop”

Helpful Report

Posted 3 years ago

“Get the chicken tikka curry often but the last three I have had I have found bones.”

Helpful Report

Posted 3 years ago

Co-op Food is rated 2.5 based on 168 reviews