Co-op Food Reviews

Name: Co-op Food
Rating: 2.44

2.4 Rating 170 Reviews

32 %

of reviewers recommend Co-op Food

Company Reviews

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Metrics

2.4

Based on 170 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone

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Co-op Food 1 star review on 28th February 2024

Anonymous

Anonymous // 01/01/2019

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“Had to buy roast in the bag as I missed the other shops. Cooked it for an hour, went to turn it and the ass fell off. Haven't eaten it yet but presume that it will be tasteless”

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Posted 3 years ago

“It did big time.Bought a roast in the bag chicken at £4.50 as other shops closed just before we got there. Regular chicken should be @£3. Cooked it for about an hour and when I tried to turn it the ass fell off. Complete rubbish”

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Posted 3 years ago

“The home delivery service they offer is excellent. Always arrives early or dead on time. Co op food is always excellent.”

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Posted 3 years ago

“Absolutely rubbish cashier old lady, visited today 10 Oct 2020 Erdington branch. Never smile never said thank you.”

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Posted 3 years ago

“Absolute disgrace of a store they put these stores in the middle of council estates where people struggle financially and charge double on most products and the staff are the most rude staff I have ever come across avoid if possible”

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Posted 3 years ago

“Visited local Co-op foodstore for the first time yesterday . Appalled at the pricing of everyday items ; not made to feel welcome; staff brusque and unfriendly”

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Posted 3 years ago

“Every time Costa does a free coffee, Queensbury Coop machine is not working. Not very impressed!!!”

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Posted 3 years ago

“Have raised numerous issues from poor staff attitude to staff not knowing how to put through card payments properly in the Birmingham Newhall Square branch. They have a security guard currently who seems to be very homophobic and has verbally assaulted myself and my partner on two seperate occasions! I have logged a formal complaint and subject access request as after spending years during my adolescence, being fearful over my sexuality I refuse to allow me or my partner to be bullied by people! No one should have to tolerate this and any company that allows it should called out for it! If anyone wants to see vids or pics I am considering uploading them.”

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Posted 3 years ago

“Customer service atrocious staff more interested in what another customer was wearing than serving customers”

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Posted 3 years ago

“I used the co op in Lillie road Fulham today and have to say Emma that works there was lovely and so helpful. It was a pleasure to shop there”

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Posted 3 years ago

“I hate leaving negative reviews and generally just never again buy a product that has been disappointing as in your tomato ketchup - far too sweet. However, I have just tried you sweet & salty popcorn. Now I love salt, eat far too much of it and even sprinkle it on marmalade on toast. This popcorn is disgusting and the amount of salt in it has set my teeth on edge. Do you have people who actually taste your products? There is nothing on the pack to say where to return it if unhappy and boy, am I unhappy. Also you pasta, spinach & pine nut salad is cloying. I am reluctant to buy any of your own brand products again.”

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Posted 3 years ago

“Amazing convenience! Plenty of delivery slots, same day, free, low minimum basket cost. Great tracking. Can’t fault this service. In fact, can’t quite believe how good it is!”

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Posted 3 years ago

“Coop Kilgetty, no loaf of any sort available early mornings for a week now, no sultanas or dried milk available for weeks. Every day, early mornings at least, its hit or miss wether you will get what you wish to buy. Not a nice experience over the pandemic.”

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Posted 3 years ago

“First I would like to say after buying a food product and not enjoying it, there is no link on the product for a review once on your site for the product! The one in question is the Irisitable Lasagne. Just bland, full of pasta and on serving there was a lasagne sheet on the bottom of the tin! just all pasta and no taste! We have enjoyed the fresh range of lasagne, which at the time was not available. Have now been put off buying any lasagne now, its a shame as we did rate Co-op over a few others.”

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Posted 3 years ago

“Home delivery service is awful. Never anything in stock. Only get less than half an order and no substitutes. You have to make another £15 order on top of you last to get anything.”

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Posted 3 years ago

“Co-op Cava Rosado Brut is absolutely delicious- five stars from me for a quality pink fizz!”

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Posted 3 years ago

“First time user of coop home delivery service. Must say I’m impressed. Website was easy to navigate, a varied selection of products & best of all a next day delivery slot. Food delivered during allocated slot and following social distancing rules. Only two items not available and rest of products were as expected. Ordered a few ready meals as can’t cook lol so will be interested to see what they are like. Will definitely use again. Well done coop.”

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Posted 3 years ago

“Brilliant team at your store at Peatmoor in Swindon. Always polite and helpful. The shop is always tidy and they’ve been great during the pandemic.”

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Posted 3 years ago

“Irresistible Blackcurrant and Sicilian Lemon Ice Cream with a hint of Lavender. Just like eating soap.”

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Posted 4 years ago

“gro crunchy veg burgers really quite the most appalling excuse for any form of burger I have ever had the displeasure of eating. bland/tasteless rubbish. never again”

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Posted 4 years ago

Co-op Food is rated 2.4 based on 170 reviews