I've just had excellent service from Coast. I ordered 2 dresses of around £80 each (reduced as during the recent Wedding outfits sale). They arrived within 48 hours, in perfect condition. Both were beautifully made with quality fabrics. I ordered a size 14 and a size 16, but found them almost identical in fit (though slightly different styles). Fabulous dresses but alas, didn't suit me and my long body! I returned them a week after arrival. The return process was easy with no printing required. Three days later I received a full refund. Just so pleased I was able to try the dresses, or I would still be hankering after them now. Thanks, Coast 5 stars from me?