I've ordered a big badge of bridesmaids dresses. The dresses were delivered promptly and of good quality. I've selected 4 dresses and returned the rest over a total of 5 parcels, following the instructions closely to make sure it would all be returned properly. I've now been in touch with them for weeks as they've failed to refund me for £374,60. They can see Evri haven't delivered all the parcels on my proof card, but point me to Evri to figure it out with them. Obviously Evri is impossible to talk to. Coast could not care less. Terrible company, would avoid them like a rash!