Rude staff and terrible manager I have been in costa coffee in Manchester arndale shopping centre which based behind the lift opposite the sport direct the staff are very very very rude specially store management and girl working there with red hair, she charged me two times and gave me one receipt she scanned my card few times and she said your card didn’t go through after 10 minutes I backed to her and I complained and I said you took money two times from my account, even I have shown her my account but she passed me to another person and that person passed me to someone else the store manager, from 17 of march till now I still didn’t get my money back. Just look after your money when you go there just pay them cash their card machine is not safe at all. I think this job is too big for store manager which already managing the store. Cost coffee was one of my favourite coffee shops but not any more Date of experience: 21 March 2023