Hottest day of year 30degrees was refused water at costa team valley was told had to buy a drink to obtain water, im a regular here ive used costa daily up and down country for 20+yrs never been refused water till now, is this NEW NATIONAL COSTA/WHITBRED POLICY ??? Their are many health reasons why a customer may require water PLEASE EDUCATE YOUR STAFF this "apparantly" became costa protocol from 20 18 can only presume team valley branch is exempt from national company policy ???
1 year ago
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