I came with a friend today to Costa Coffee in Cheetham Hill branch Manchester as my friend lives in the area. When I went through the door into the cafe to place my order I noticed that none of the staff had any masks or disposable gloves on and I feel if customers are requested to wear masks on entering the cafe (a notice on the door requests that) then why shouldn’t they, I ordered a mango and passion fruit smoothie but they didn’t have any straws so I settled for a strawberry lemonade and my friend had a cheese and tomato toastie and a latte. When the waitress brought our food and drinks to our table outside she still didn’t have either a mask or gloves on and obviously you can’t distance in those circumstances and obviously she’d touched our crockery and cutlery. Before I left I went to the lavatory and the hand drier wasn’t working and there wasn’t a notice on it saying so and no paper towels to dry your hands, surely this should be checked every hour or so. I’m not happy going again to a Costa cafe as I don’t feel very safe which I should do. I’m also sorry to say that my friend messaged me later when we’d both returned home to say that she’d had a tummy upset after our visit.