When visiting costa coffee in helensburgh Scotland on saturday my brother in law was asked for an email address. He does not have one so the member of staff accepted his mobile number. When he went in this morning the same thing happened. However he was told it had to be an email address. When he queried this he was told it was costa’s policy. Quite frankly this is a terrible way to treat customers especially at this time when people are being encouraged to eat out and totally against the requirements for track and trace. Needless to say he will not be back.