Ordered item on 27 August. Paid for express delivery. Now 2 September and still waiting. Each time Evri say delivering but don’t deliver. Phoned 1September and helpful lady said Customer Services would ring me - still waiting . Phoned again and assistant talked about geofencing. I asked what he meant and he said I lived in a gated community - I do not! He didn’t know what he was talking about. Gave me refund of £2 as paid express delivery - big deal! I shall be cancelling and asking for refund but disappointed I haven’t received the trousers for my holiday.