When ordering a £185 coat the first payment was declined so immediately ordered it again and the payment went through. Only 1 email confirmation was sent. 3 days later 2 coats turn up and we have been charged twice. Really difficult to get hold of a person to talk to, and when we did, it was a real waste of time. Although the 2nd coat was returned immediately, i am still waiting 4 weeks later for a refund, and now i have a credit card bill to pay. I wish i had just gone to the barber shop just down the road.
2 years ago
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