I'm glad I ordered from Country Attire BEFORE I read the reviews. I ordered a pair of Sorel boots that apparently "went out of stock" right after I submitted my order. I talked to three different customer service reps who all told me something different about my order. I then read terrible reviews about the site and became very worried. My boots ended up arriving earlier than expected and in perfect condition. Luckily I like them and they fit, because my order did NOT come with a packing slip at all. If I needed to return, I'm sure I would have experienced a horror story like many have seemed to have. I believe I got lucky with my experience, but I will not be buying from this site again.