Went to collect shoes at Enfield store had already paid i was told i needed iD passport or drivers license i told the manageress i had neither I’m 65 years old she said you must have a passport i replied sorry no, well I can’t give you your shoes i said i have a bus pass , no not good enough ring this number which i did lady very was very helpful and told me bus pass would be acceptable and doesn’t know why she refused it the other young lady there could not apologise enough.a very bad experience totally uncalled for and very bad attitude
3 years ago
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