Went shopping in Deichmann in Blackpool picked some fantastic black trainers the staff supported me looking for my size of Which we could not find . Staff offer to order them for me but due to visiting Blackpool for only a day I choose another pair that was just a good as the first pair that I saw The lady user Rece I think was her name user number 176706 was fantastic when I got to check out she recommended me to have shoe-care Which you put in a machine and it was fantastic when she returned it back to me they look fantastic will be going back again customer service brilliant ladies!!! X