My experience with this store's "No Sweat Protection Plan" was bad enough to keep me from shopping here ever again. I bought an expensive baseball mitt for my son there, and they HARD sell the protection plan to you at the register, saying that its broad coverage that replaces your glove if its lost or stolen or damaged for any reason. Literally we were told the plan is basically "a free glove". Well three months later my son leaves his glove outside, and we get a freak winter storm for a solid week followed by massive thunderstorms the week after that. Glove is destroyed in the weather. So I filed my claim online, but rather than honor the plan it automatically routs you to a dead end screen saying they won't cover this because the manufacturers warranty is still in effect. The manufactures warranty covers manufacturing defects, not accidental damage. That's why I bought the plan in the first place. So now I call the plan to speak on the phone, but before I even finish explaining what happened, they tell me its not covered because it was damaged in a "natural disaster." I reiterated that this was a winter storm, not natural disaster. So he puts me on hold for awhile, and then he comes back and says its not covered because its not covered now because it was damaged by the weather which falls into the category of "dust, heat, and humidity." I'm a lawyer so I've read the policy and recognized the language he's quoting. It's from the definition of "breakdown"... which is literally the one and only thing that IS covered by this policy. I pointed this out. He disappears on hold again. Finally he comes back and says that now it's not covered because the only thing that's covered is "normal wear and tear." So never mind that "normal wear and tear", like "dust heat and humidity," is just one more of the five occurrences they list as the definition of a covered "breakdown". Another one is "unintentional and accidental damage from handling as a result of normal use of the product"... like a kid unintentionally and accidentally leaving his glove outside where it gets worn and torn in the weather. Long story short, this protection plan is a scam. They had no intention of covering anything at all for any reason. The plan reps didn't even realized that they were quoting covered conditions from the policy to explain why they won't cover the replacement for those very same reasons. I will not shop here again. This store will flat out lie to hard sell you a plan with no coverage at all through a third party scammer that Dick's surely knows to be a scam if they've googled their stores plan even once and seen the deluge of complaints. I'm now out $160 on a glove we used for less than five months just to feel taken advantage of after wasting an hour of my time trying to use their so called No Sweat Protection Plan. I wish someone out there would have protected me from Dick's Sporting Goods.