Treadmill delivered yesterday. Immediately before walking out the door, installers informed us that it would be $30 for them to take the box. Dick's website says: Room-of-Choice Delivery & Assembly Your item will be delivered into the room of your choice, including one flight of stairs up or down. Your item will then be unpacked and fully assembled. All packaging will be removed after the assembly is complete. https://www.dickssportinggoods.com/s/shipping-information Manager said salespersons are supposed to inform customer about this. Ours did not. Slip-up there. But the responsibility actually falls on corporate for lack of transparency/correct information on their website. Not happy!