Anonymous
I went to Dick’s Sporting Goods in the woodlands, TX . I wanted to buy my son shoes for his birthday , all the workers were walking around not helping anyone. I watched and observed them , they would go out of their way to avoid people and being asked for help. They never offered to help , every single one of them were rude and had this awful demeanor, I asked a couple of them for shoe sizes they would literally bring the shoe box out to me and walk away , SEVERAL of them did that , I was shocked . Finally I decide to get my son the pair he wants , I actually wanted to buy him a couple of pairs but I was so dissatisfied with the service I only got him one pair because I had already promised him but decided I would buy the rest of his presents somewhere else. Then I get to the register , the girl is literally turning her back at us texting. Then she turned around , asked if I had a number (with a horrendous attitude) when I said no she rolled her eyes scanned the box and told me the amount. She was so rude and condescending, her name was Michelle by the way . I asked her if there was a manager I could speak to and she said “why?” I just looked at her and she said “yeah they are somewhere but I don’t have a radio to page them” I just paid and left. I really shouldn’t have bought anything as the shoes were NOT cheap but I only did it because I was tired had just gotten off work and promised my son. This isn’t the first time the customer service at this particular store and location has been extremely disappointing,I will NEVER spend another dime at Dicks sporting goods.
2 years ago
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DICK'S Sporting Goods has a 1.8 average rating from 165 reviews

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