I will NEVER step foot in a Dicks, poorly trained assembly in bike department. Manager was no help at all. Dicks does not stand behind the bikes they sell. Online discounts are confusing. No need to shop at Dicks as you can get equal or slight better from a big box store. I was in Smith Haven LI store, and came into contact with the manager, casher, and they are Dicks employees. I pick up a bike that the seat was never attached properly. I went back and met with the child, kid, maybe 16 years old who put the bike together. Called customer service, did nothing, offered maybe, possibly, a discount on next purchase, never going back to a Dicks!