I got a pair of shoes for Christmas they ended up being the wrong size not a problem. We called and they told us all we had to do was take them into the store with the order number and we would be able to exchange them again not a problem. I took the shoes in to exchange them I was told to go over to the shoe section get the size I needed and bring it back over, I went over to the shoe section and got told they didn’t have the right size I needed okay again not a problem because they said that if they didn’t have the right size that they would order them online. I went back over and we did the return and they gave me a gift card and got told if it was more than what was on the gift card that they would compensate the rest. I went over and did the online purchase and was told that I had to pay almost 50 dollars which I did because I have been wanting these shoes. What I don’t understand why I had to pay an extra 50 dollars when I was told if it was more than the gift card was I would be compensated for it!!