I visited the Novi, MI location today after seeing an ad on the Internet for discounted University of Michigan branded items. I found two that I liked and there were 40% off signs all around. At the checkout the prices came up at list. I inquired about the advertised discount and, as usual, the cashier couldn't find evidence of it. Calls were made and eventually the 40% was given. The clerk gave me a sneer and no other acknowledgement. Not the the first time, but the last for me.
4 months ago
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