It is sad to see the lack of customer service at dick’s. Three employees were gathered together ignoring all customer requests. when I inquired where something was a woman who turned out to be a manager named Joanne at the Roosevelt Field store in Garden City, New York waved in the general direction of Fitness equipment and said “it’s over there.” She clearly had no interest in me finding it. Once I couldn’t find it I went back. They were still chatting and I interrupted with the news that I couldn’t find it. so she said well I guess we don’t have it. She did not offer to help me find it online and grudgingly said she’d send someone over to help me look. Unfortunately that person was busy with another customer. And then they wonder why we order things from Amazon.