Anonymous
Guaranteed delivery date with product in cart said 12/24. That’s the only reason I chose the product. Then when checking the order status the next morning it had changed to 12/26. Called to figure out what happened and spoke with a customer service agent named Jasmine Smith who said I was wrong(how nice). I wasn’t, your website messed up and now my Xmas gift is screwed up. Her manner was horrible and she even laughed at me. Wouldn’t connect me with her supervisor. I asked for her supervisor’s number or someone else to talk to and then she gave me an automatic HR phone number and extension that was for employee benefits not customers. Terrible experience.
5 years ago
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DICK'S Sporting Goods has a 1.8 average rating from 164 reviews

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