We purchased an elliptical on black Friday, and the company they use for delivery and instillation, Select Express, will not change the delivery day. I told them at least 3 times any other day would work, and I'll be out of town on November 10th, but as of today, they still have not got back to me for an alternate delivery day. I called Dicks customer service number and a very rude women said that I would have to talk to the delivery company and it's out of their hands. I was given only 1 option for delivery, and they already took the $$$ out of my account. This will be my final purchase that I ever make from Dicks Sporting Goods!