I bought a new fishing boat in Nashville Tennessee and needed life preservers and coast guard approved throw. Dick’s Sporting Goods in Nashville area had no supplies. Ordered online for 1-2 day delivery. Nothing showed up and now day three it might or might not come. Asked Robert online supervisor to return my money approximately $93.00 so I may purchase someplace else and nothing. He said the product is in transit and should show up in the next few days. I can then either ship back or take to store for a refund. Really the product did not ship same day or even the next morning but in the afternoon. Who dropped the ball here??? Don’t tell me it’s fed ex. When you clearly could and should of shipped sooner. Very disappointed and keep your sporting goods store stocked or go out of business. Bad customer service!!!
4 years ago
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