I ordered a pair of Crocs on Wednesday September 23rd I called in and spoke with a representative who told me that they were in stock. Shipping label was created the next day but the shipment sat there I called FedEx because it was supposed to be delivered on Saturday no later than Monday that following. FedEx said they never received the shipment so I called Dick's sporting Good on that Sunday September 27th and the representative customer told me that the shoes were out of stock and they were out of stock when I placed the order even though I placed it with a customer representative so she started a credit for me on my account my debit card that I used. I called again and spoke with another representative they didn't know anything. I called the next day and spoke with Ed who is a supervisor at Dick's sporting Good and asked if the order could just be canceled because I had just received an email from Dick's sporting Good Alicia saying that my credit of $49.08 which I paid for the Crocs had been issued on 9/28/20 that day. So the next day which is September 28th they charge my account again. So I had to call my bank and dispute the charge.still waiting for the credit and have never received the shoes. And Ed, the supervisor doesn't know anything that happened yet.