Disappointed and Shocked by Dyson’s Products and Service I purchased a Dyson wireless vacuum in 2022, expecting quality and reliability from a brand that markets itself as premium. Unfortunately, my experience has been nothing short of frustrating. Not long after buying it, a part broke—and Dyson no longer made that specific part, so I had to wait over a month to receive a complete replacement vacuum. Annoying, but I figured at least the issue would be resolved. When I got the new vacuum, I registered it for the warranty and even received a confirmation email with the serial number and expiration date. Fast-forward just a year and a half later—the motor dies. On a vacuum that cost me $700. Unacceptable. Now here's the worst part: I contact Dyson, and they claim my warranty isn’t valid. They tell me the email confirmation “doesn’t count” and that the vacuum is no longer covered. The only solution offered? Pay $450 to replace the main part—basically the cost of a new vacuum. This whole experience feels like a scam. A product that expensive shouldn’t break within 18 months, and a brand like Dyson should honor their own documentation. I am shocked and deeply disappointed by their service, policies, and product durability. I will never buy from Dyson again—and I strongly advise others to think twice before investing in their overpriced, underperforming products.