I am extremely unhappy with the Ecco shoes company. I purchased a pair of Men's dress shoes and stored them in the original box in ideal conditions for years. I expect a new shoe to be perfect performing for walking and to last and last. I took the new pair out recently for the first time and just worn them about 1000 feet at a after funeral setting and the bottom rubber heal of the shoes started disengrading in to black gooey pieces. These pieces fell everywhere and continued to do so. My balance standing was all of a sudden in chaos. This was extremely embarrassing and it was very dangerous. Ecco has had many complaints from customers for years on this issue. All they did was issue me a $100 voucher to their very expensive website. Most of their dress shoes are well over $160 and most are $200 and more. I can find some of these shoes cheaper at other stores and websites so this voucher is practically useless. If you don't spend a certain amount then you need to pay for shipping as well. How can I trust buying another Ecco shoe after this? I will never buy another pair of Ecco shoes again as they really need to do much more to satisfy their customers!!!