This is the worst return process I have ever encountered. I returned a pair of shoes and they were received by ECCO on July 22. It is August 8th and I still have yet to receive a refund. I also had to pay for the return shipping myself. I was told I will need to wait for up to a month for returns to be processed. Worst return policy in the industry and I will never buy shoes from ECCO again.
11 months ago
ECCO Shoes has a
1.9
average rating
from
231
reviews