Save yourself the headache – book directly with the airline.
- Booked a Ryanair flight via eDreams
- Received login credentials that led to an empty Ryanair account — no flight found
- Check-in was impossible online due to this error
- Spent 55 minutes on international calls with their support that cost me 30EUR
- Their own agents admitted it was eDreams’ fault (twice). Ryanair also confirmed the problem was on eDreams’ side
- Was forced to pay €30 at the airport to check in
- After all that, eDreams refused to refund me — copy-pasting excuses that had nothing to do with the issue
eDreams caused the problem, admitted it, then denied responsibility.
They sold a broken booking, cost me money, and wasted my time.
Save yourself the headache – book directly with the airline.
1 week ago
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