OMG what an awful company! They have taken ad hoc amounts out of my bank over the last year amounting to over £300, despite numerous emails and phones calls they have denied all knowledge of receiving these payments despite me sending screen shots of my bank statements proving it. I have also contacted my bank who confirms the payments have been made, I never even agreed to a prime membership in the first place! Yet again I have just spent over 3 hours on the phone to 5 different people and got nowhere, I am now contacting the ombudsman as this is theft!
6 days ago
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