Checking in online does not work, the page does not load and the AI assistant sends you to the same not working page. You then need to go to the airport and pay a fee of 55€ per ticket. The staff on the airport acknowledge the problem. If you call the customer service they tell you it is your own problem since it is the airline policy. Shout out to the people of Brussels south airport for their help in solving this
6 days ago
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