Very terrible experience. The advert sounds great until you part with your money then it all goes sour. As soon as the money is paid the information canges suddenly it might not be possible to deliver on your selected date, suddenly its not possible to cancel the order. They don't send tracking details as promised. The live chat they advertise doesn't exist. You can't speak to anyone as they don't have a phone number. There only point of contact is an email address that says it will take 48 hours to be answered. The courier company they use is yodel and they delivered to the wrong address and they don't have a phone number either. Just an email and live chat that can't contact themselves!!! They have to send an email to raise an issue. Utterly useless and not too far away from being a scam. Sending Flowers is supposed to make all involved happy but this company will turn a would-be happy occasion very sour. Take my advice and look elsewhere