I ordered flowers for my friend's birthday. They did not arrive. When I complained, I was told they could not trace my order. When I sent them the invoice, they claimed I had given the wrong house number, even though the invoice showed the correct one. I have sent 12 emails to sort this out and they have just sent another response asking me for the order details. I have asked for the name of the Chief Executive but just get a different name responding to me everytime.
4 years ago
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