ordered what looked like a beautiful arrangement of flowers. I contacted the company as I wasn’t sure the msg on the card had been completed. I got confirmation that it was sorted and yet the flowers were delivered with a blank card, the arrangement looked cheap and didn’t resemble what I ordered. I contacted them on chat and I’ve sent two emails including photographs. I received an email to say they can’t guarantee the flowers will look the same. I accept this but not one rose instead of five with cheap flowers as fillers. I won’t use this company again unless they correct their mistake. Very disappointed. Received a lame response similar to live chat and my emails. Will be lodging a complaint with my card provider to sort this out. This company does not want to accept responsibility for anything. If I could I’d give it no stars.