I’ve been a customer of theirs for a little while now and placed 2 orders. One on March 30 and April 1. On April 16, I reached out to them because the tracking information hadn’t updated and I wanted a refund. I received a response saying to give it until April 20 and if I still hadn’t gotten it to let them know and they would resend it. I waited until April 23 and reached out to them again. This time I was given a $5.00 off coupon. Today is May 13 and I have reached out to them again because I have no product. Now $100.00 may not be a lot to some people but I paid for product and expect to receive it or have someone contact me letting me know what’s going on. I will not be ordering from this store again. If I could give them zero stars, I would.
2 years ago
Electric Tobacconist USA has a
4.8
average rating
from
35,059
reviews
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