Electric Tobacconist USA Reviews

Name: Electric Tobacconist USA
Address: 2555 55th street, Suite 100, Suite 100, 2555 55th street, Suite 100, Suite 100, Boulder
Rating: 4.84

4.8 Rating 35,168 Reviews

97 %

of reviewers recommend Electric Tobacconist USA

4.8

Based on 35,168 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Electric Tobacconist USA:

Online vape store. Please visit www.electrictobacconist.support to lodge a support ticket if you need assistance (eg with a delayed order)

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Email:

www.electrictobacconist.support

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Electric Tobacconist USA 5 star review on 2nd July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with the new logistics partner! Got my last 3 shipments within 7 days! 10 stars!”

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Posted 3 months ago

“Awsome customer service quick delivery and good prices will not go anywhere else !”

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Posted 13 hours ago

“Customer Service responded to my delivery inquiry quickly. The agent was professional and friendly.”

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Posted 16 hours ago

“When will I get my order”

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Posted 2 weeks ago

Hello Marc, we appreciate you sharing your feedback with us. We've checked our system and can see your order is progressing through the courier network. Rest assured it's on the way to you and we expect it to reach you soon. Your order includes our ET 40-Day Package Protection guarantee covering your delivery for added security. Should you encounter any further delays beyond this timeframe, please feel free to reach out to our Customer Service Team for assistance. Best Regards - ET Team

Posted 2 weeks ago

“I like it and will order again”

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Posted 3 weeks ago

“l was receiving the vaps from electric tobacco for over a year .then all of a sudden my zip code is no good ..”

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Posted 3 weeks ago

Hi Thomas, thanks for taking the time to leave us a review. We're sorry to hear you encountered this problem. Unfortunately, it's no longer possible to ship to your zip code at this time - this is because our carrier network cannot currently find a reliable last-mile shipper to service your area. I am sorry about this. If you would like to receive an update should we deliver to your address in the future, please follow the provided link and enter your zip code, you will then be prompted to enter your email address - This will sign you up for notifications - electrictobacconist.com/zip-code-checker. We apologise for any inconvenience caused. Best Regards - ET Team

Posted 3 weeks ago

“Always helpful if I have a problem.”

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Posted 3 weeks ago

“Product is always in stock. Prices are decent. Shipping terms & speed could be better.”

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Posted 3 weeks ago

“Electric Tabacconist USA is the best!!”

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Posted 3 weeks ago

“I have been using this site regularly for over a year. They are very dependable and prices are competitive.”

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Posted 3 weeks ago

“Product is fine but shipping took well over 25 days”

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Posted 3 weeks ago

“On target, on time. Thank you.”

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Posted 3 weeks ago

“Good product, prompt service despite government overaction. Price is fine, the excessive taxes are also on the government.”

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Posted 3 weeks ago

“Love this flavor. Shipping seems to be getting faster. That's a good thing! Have never had a problem with ordering from Electronic Tobacconist. This is my go-to place for ordering all my supplies.”

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Posted 4 weeks ago

“Had a little trouble with delivery but, I'm happy with the product.”

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Posted 4 weeks ago

“Electronic Tobacconist is wonderful.”

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Posted 4 weeks ago

“So far so good. Never had a problem with shipping.”

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Posted 4 weeks ago

“Easy to order and to navagate the site. I've used them for several years. Delivery information is provided and, so far, deliveries are within reason. Really glad I can find N-JOY here even if itisn't good for me. :-D”

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Posted 4 weeks ago

“Great product. Love the delivery service”

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Posted 4 weeks ago

“Once again I haven’t received my order”

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Posted 4 weeks ago

Hi Doris, thank you for taking the time to provide us with your feedback. We apologize for the delay in the delivery of your order and any inconvenience this may have caused. Our team is currently investigating this matter with the courier and will hopefully have an update soon. In the meantime, please respond to our team with your best contact number so we can pass it on to the delivery partner. We appreciate your understanding and patience in this matter. Best Regards - ET Team

Posted 3 weeks ago

“Competitive pricing & Good communications......Only drawback, is shipping-time & Tracking the Package”

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Posted 4 weeks ago

Electric Tobacconist USA is rated 4.8 based on 35,168 reviews