Electric Tobacconist USA Reviews

4.90 Rating 24,288 Reviews
98% of reviewers recommend Electric Tobacconist USA

About Electric Tobacconist USA: Online vape store.

Visit Website

Email:
hello@electrictobacconist.com

Are you a business owner?
Click Here

Write Your review

Tell us how Electric Tobacconist USA made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photo to this review?
Upload Photo
(only JPEG and PNG files) (optional)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
BOOM! Your review is being processed!

Thank you for helping other customers to make an informed decision.

Why not write another review on a recent company you have used and be in with a chance to win £250 Amazon Gift Card. Review Another Company

Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
Postal Service
average delivery time
Next Day
on-time delivery
99%
accurate and undamaged orders
98%
Customer Service
communication channels
Email, Telephone, Live Chat
queries resolved in
Under an hour
customer service
4.77 out of 5
Returns & Refunds
refunds process
Difficult
returns process
Easy
5
Kandis N
"I have several vape shops close by. With my schedule, had to order online. My purchase was easy, my delivery was super fast, not to mention the prices were way under what I would have spent in store. Best yet, the products taste and work great! Highly reccomend ET. They have my business till the end of time!"
Report
Posted 4 months ago
5
Gustave D
"I was searching for a Boulder vape pen. My own had just gotten too old and wasn't charging anymore..... I backordered from another site before I visited the Electric Tobacconist USA.... WOW... great prices and fast delivery. I use to use Direct Vapor site. I have officially switched to Electric Tobacconist."
Report
Posted 4 months ago
"this was my first order from electric tobacconist and my experience with them was great. shipping was pretty fast and eliquid selection and price was very good. thanks alot guys"
Report
Posted 4 months ago
"I like the interface of the site. It's easy to use and can get your order out quickly. They have deals on pods once in a while which is nice too. Highly recommend this site to others."
Helpful Report
Posted 22 minutes ago
Visit Website
"Shipping is always fast and reliable"
Helpful Report
Posted 27 minutes ago
"Best I have used"
Helpful Report
Posted 38 minutes ago
"Great taste, nice selection but several leaking rip stick pods in my order."
Helpful Report
Posted 1 hour ago
"the product i have received was in perfect condition i have recommended this site to many of my friends to use because of the deals and how quick the shipping is"
Helpful Report
Posted 2 hours ago
"Speedy delivery of quality products, reasonable pricing and a great selection of what I want. Through and clear order communication!"
Helpful Report
Posted 2 hours ago
"Love the speed and quality of there service."
Helpful Report
Posted 3 hours ago
"Great service!"
Helpful Report
Posted 4 hours ago
"Lots of products including some you can hardly find elsewhere except but straight from the manufacturer! EXTREMELY low prices and shipping was phenomenal! I'm more than satisfied and will keep this site on my bookmark."
Helpful Report
Posted 4 hours ago
"I found coils that were no longer available at a previous vaping supplier. They arrived only 3 days after placing my order. I now found a company I can use for vaping supplies."
Helpful Report
Posted 13 hours ago
"Carries everything I need on one convenient website. Ships fast and better prices than most competitors."
Helpful Report
Posted 16 hours ago
"Fast shipping, accurate order. Received a leaking pod and am waiting/hoping for a replacement pack so we'll see how they handle it. UPDATE Customer support gave EXCELLENT service - definitely a business to buy from"
Helpful Report
Posted 18 hours ago
"I screwed up my order when attempting to take advantage of a deal and they just sent me the item instead of making me return and buy everything again. Very helpful!! Will be buying here again for sure."
Helpful Report
Posted 18 hours ago
"Easy to use and quick delivery"
Helpful Report
Posted 19 hours ago
"I really appreciate the simplicity of both ordering and promptly receiving my products. Living in California, well this regulation state has made it impossible to buy the Vibe refills. So, I am grateful for companies like Electric Tabacconist USA that respect my freedoms, and at a low cost!! THANK YOU!!! Sincerely, Shari"
Helpful Report
Posted 20 hours ago
"Love the totally wicked Tobacco flavor but it is super inconvenient that it only comes in small bottles. It’s costing more in the long run because we keep having to have to buy more constantly. Please, please, please sell 30ml bottles"
Helpful Report
Posted 20 hours ago
We love Totally Wicked products as well, but due to their being manufactured in the UK their legislation states they are unable to produce it in volumes larger than 10ml, therefore it is currently not available.

The good news is we are the sole provider of Totally Wicked products in the U.S. and that won't be changing anytime soon! We have a great selection of their products, often with a great sale!

https://www.electrictobacconist.com/totally-wicked-m287

Feel free to contact us at any time should you have further questions!

-Electric Tobacconist Customer Care
Posted 20 hours ago
"So glad I found Electric Tobacconist USA! I can get the American Patriot ecig juice I use for LITERALLY half the price I was paying a local vape shop! This is where I will be getting my juice from now on!"
Helpful Report
Posted 21 hours ago
"Always fast shipping, great prices and awesome customer service. I love the free shipping, too - it is key!"
Helpful Report
Posted 1 day ago
"After trying other sites for vaping products I found Electrictobbaconist.com. Wish I had found it sooner. Huge selection and lower prices than anywhere else I can find. The few times I have had to contact Customer service they were very polite and helped me resolve the issue to my satisfaction and quickly as well. Thanks a lot. Will be shopping here for a long time."
Helpful Report
Posted 1 day ago
"Excellent service, awesome deals, great flavors and arrived two days early. On a different purchase I had accidentally added something I didn't mean to buy and my money was refunded the next day no questions asked."
Helpful Report
Posted 1 day ago
Electric Tobacconist USA is rated 4.90 based on 24,288 reviews