Electric Tobacconist USA Reviews

Name: Electric Tobacconist USA
Address: 2555 55th street, Suite 100, Suite 100, 2555 55th street, Suite 100, Suite 100, Boulder
Rating: 4.83

4.8 Rating 35,725 Reviews

96 %

of reviewers recommend Electric Tobacconist USA

4.8

Based on 35,725 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Electric Tobacconist USA:

Online vape store. Please visit www.electrictobacconist.support to lodge a support ticket if you need assistance (eg with a delayed order)

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Email:

www.electrictobacconist.support

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Electric Tobacconist USA 5 star review on 2nd July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with the new logistics partner! Got my last 3 shipments within 7 days! 10 stars!”

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Posted 1 year ago

“Very happy with my NJOYs. Also great service from the Carrier that handles my deliveries. Thank you so very much.”

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Posted 6 minutes ago

“ET is a great company! Excellent customer service. Orders are received pretty quickly.”

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Posted 9 hours ago

“The best because of the ease of inserting and removing the pods. However, they are very pricey.”

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Posted 16 hours ago

“Great price excellent service, website is easy to navigate, shipping is spot on ,tracking is alittle confusing but get product in a timely manner.”

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Posted 22 hours ago

“My Njoy e cigarettes are great.”

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Posted 22 hours ago

“The ONLY E-cigs that are like the real thing; EXCEPT THEY ARE BETTER,”

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Posted 22 hours ago

“Total satisfaction”

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Posted 23 hours ago

“It helps with the hand to mouth habit. Frankly it eliminates the need to go out side. It is less offensive to non smokers. It eliminates ashtrays and all that goes with smoking cigs”

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Posted 1 day ago

“Great Service, Prompt shipping !”

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Posted 1 day ago

“Very convient”

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Posted 1 day ago

“Love my vuse vibes!!!”

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Posted 6 days ago

“I appreciate how efficient customer service was. Scott helped me and I was very happy with his quick response as well as the information given. Thank you!”

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Posted 1 week ago

“I am very pleased with your sale and that my order arrived timely.”

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Posted 3 weeks ago

“Outstanding customer service with an almost immediate resolution! Thanks, Customer Service Team!”

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Posted 3 weeks ago

“Great company especially when orders are processed fast which is most times. the delivery guys on orders are great too.”

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Posted 4 weeks ago

“Efficient ordering and delivery. Great service.”

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Posted 4 weeks ago

“Thanks for sending me the right item it arrive in a propper time manner i will buy againg from this company thank you.”

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Posted 4 weeks ago

“Juul pods were fake, knock off product. Prior orders were fine.”

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Posted 4 weeks ago

Hello, thanks for taking the time to leave us a review. We're sorry to hear you had some trouble with your JUUL pods. I can confirm that all JUUL products stocked on our site are official. However, if you are encountering any product or quality-related issues, our team is here to help. Please reach out to us via the Help Desk, and our customer service team will be able to provide further assistance. Best Regards - ET Team

Posted 4 weeks ago

“The device is worthless.”

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Posted 4 weeks ago

Hi Cynthia, thanks for taking the time to leave us a review. We're sorry to hear you had problems with your Vuse Device Kit. Vuse handles all product quality issues and faults directly. Please contact VUSE at 1-877-614-8873. They will be able to provide further assistance. Best Regards - ET Team

Posted 4 weeks ago

“Still haven’t heard back about the three pods that didn’t work from last order!(credit)”

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Posted 1 month ago

Hi Denise, thanks for taking the time to leave us a review. We're sorry you didn't appear to hear back from us. Please note that it can take up to 48 hours for our team to respond to tickets submitted via the Help Desk. If you didn't appear to hear from us after this time, please check your spam folder, as it's likely it was delivered there. Best Regards - ET Team

Posted 4 weeks ago

Electric Tobacconist USA is rated 4.8 based on 35,725 reviews