Electric Tobacconist USA Reviews

Name: Electric Tobacconist USA
Address: 4845 Pearl East Cir Ste 118, PMB568110, boulder, Colorado
Rating: 4.83

4.8 Rating 35,865 Reviews

96 %

of reviewers recommend Electric Tobacconist USA

4.8

Based on 35,865 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Electric Tobacconist USA:

Online vape store. Please visit www.electrictobacconist.support to lodge a support ticket if you need assistance (eg with a delayed order)

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Email:

www.electrictobacconist.support

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Electric Tobacconist USA 5 star review on 2nd July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with the new logistics partner! Got my last 3 shipments within 7 days! 10 stars!”

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Posted 2 years ago

“Love the Njoy, there are a very smooth tobbaco and there’s no smell.”

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Posted 18 hours ago

“Love these. Just wish they were a little more reasonable price wise or wish I could use a coupon”

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Posted 3 days ago

“Since the gold leaf pods are no longer available I switched to ice tobacco and the ordered was delivered quickly and is easy ordering”

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Posted 4 days ago

“Great customer service, no problems whatsoever!”

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Posted 5 days ago

“Love this place! Best prices on Logic (wish they didn't leak so bad), great delivery & wonderful customer service.”

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Posted 6 days ago

“I really enjoy the convenience of getting in bulk and timely manner”

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Posted 6 days ago

“Great products ,great prices and delivery. 5 stats all the way”

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Posted 1 week ago

“Easy ordering, fast delivery and quality of products. The only place to get what you need online.”

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Posted 1 week ago

“IM SORRY BUT I'VE ORDER 6 BOXES OF 5 VANILLA,CHERRY, POLAR MINT AND TALKING ABOUT ALL 3 OF THE FLAVORS AND OUT OF THESE BOXES THAT I OPEN ON ALL 3 DEAD DEAD DEAD LOST SO MUCH MONEY AND I CAN'T BLAME Electric Tobacconist THIS IS COMMING FROM ANOTHER COMPANY WHICH I HAVE NO CLUE. NOW I SEE Y BLU GOING OUT OF BUSINESS. OPEN A BOX IT IS NOT WORKING, OPEN BOX NO VAPE, OPEN BOX VAPE AND IT LEAKS WITH THE LIGHT STAYING ON BLUE TILL IT DIES OUT. UNREAL. SO UPSET. I AM SURE IF OTHERS ORDER THEY HAVE MAJOR ISSUES ALSO. WASTE OF MY MONEY....THE ENJOY IS THE BEST TO BUY!!”

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Posted 1 week ago

Hello, thanks for taking the time to leave us a review. We're very sorry to hear about the issue you encountered with some of your BLU Disposable E-Cigarettes. For all product quality issues or faults, you will need to contact Blu directly. Please reach out to them at 1-866-233-6527 or email customerrelations@itgbrands.com, and they will be able to provide further assistance. I hope this helps. Best Regards - ET Team

Posted 1 week ago

“Good products, fair pricing, quick shipping.”

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Posted 1 week ago

“You’re the only company that forces an I’d and signature. No more shopping with you”

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Posted 1 week ago

Hello, thanks for taking the time to leave us a review. Under the PACT Act, all remote online sales of vaping products shipped to addresses require Adult Signature Required (ASR) service, and the adult (21+) receiving the package must show a government-issued photo ID. We take compliance with all applicable laws seriously and are committed to providing a safe, reliable, and fully compliant service. Best Regards - ET Team

Posted 1 week ago

“Good company to order from Fast delivery”

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Posted 1 week ago

“mmmmmmmmmmm”

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Posted 1 week ago

“Please don’t stop selling gold leaf in the United States!!!!”

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Posted 1 week ago

“Battery life is a little short so order extras”

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Posted 1 week ago

“Good price and reliable service”

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Posted 1 week ago

“Good prices. However, the requirement for adult signature and no alert for estimated delivery date and time is onerous. I'll not be ordering again unless this is fixed.”

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Posted 2 weeks ago

Hi Thomas, thanks for taking the time to leave us a review and for your feedback. Please be advised that all our orders are dispatched with a signature requirement upon delivery. We understand your concerns regarding the tracking updates and how this may cause an inconvenience. This is due to the PACT Act, we can no longer ship with USPS; FedEx, UPS, or DHL, and we are now reliant on private carriers that make compliant deliveries. As the parcel passes through a network, your tracking information will not provide consistent updates until it reaches the final-mile carrier (for local delivery). You can find the tracking number in your account or via the link sent to your email. We appreciate your understanding, and if you have any further questions, reach out to us. Best Regards - ET Team

Posted 2 weeks ago

“Order is still not delivered”

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Posted 2 weeks ago

Hi Christine, thanks for taking the time to leave us a review. We're sorry to hear you haven't received your order yet. Upon checking your tracking, we can see your order was attempted to be delivered on July 31st, but unfortunately there was no answer. Your order will be attempted again, and rest assured it will be with you soon. If you require further assistance, please don't hesitate to reach out to our team via the Help Desk. Best Regards - ET Team

Posted 2 weeks ago

“Great place to order”

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Posted 2 weeks ago

“Doesn't deserve even 1 star!! Horrible delivery system.. You won't receive your merchandise nor be given any helpful info from customer service!! DON'T BUY FROM ELECTRONIC TOBACONIST!!!”

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Posted 2 weeks ago

Hi Lynn, thanks for taking the time to leave us a review. We're sorry to hear you haven't received your order yet. After reviewing your correspondence with our team, we can see that they are actively assisting you with this matter. According to our delivery partner, delivery was attempted on July 22nd and August 1st. However, as you've advised that you don't believe these delivery attempts took place, we are investigating this further with the courier. As mentioned by our team, if you haven't received your order by the end of Wednesday, please get back in touch, and we can provide you with a refund. We thank you for your understanding. Best Regards - ET Team

Posted 2 weeks ago

Electric Tobacconist USA is rated 4.8 based on 35,865 reviews