Electric Tobacconist USA Reviews

Name: Electric Tobacconist USA
Address: 2555 55th street, Suite 100, Suite 100, 2555 55th street, Suite 100, Suite 100, Boulder
Rating: 4.83

4.8 Rating 35,636 Reviews

96 %

of reviewers recommend Electric Tobacconist USA

4.8

Based on 35,636 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Electric Tobacconist USA:

Online vape store. Please visit www.electrictobacconist.support to lodge a support ticket if you need assistance (eg with a delayed order)

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Email:

www.electrictobacconist.support

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Electric Tobacconist USA 5 star review on 2nd July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The shipping this time was extremely faster than in thr past. I do feel.shipping prices are a tad but higher than normal but being I am a quadriplegic the convience of getting my tvapes shipped is worth the extra coast.”

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Posted 4 weeks ago

“Shipment was missing one pack. Box of 10 only contained 9.”

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Posted 4 weeks ago

Hi Geoffrey, thanks for taking the time to leave us a review. We're sorry to hear that a pack appears to be missing from your order. I've checked our system, and unfortunately, we haven't received any communication from you regarding this issue. Please reach out to our team through the Help Desk on our website, and we'll be happy to provide further assistance. Best Regards - ET Team

Posted 3 weeks ago

“I am most appreciative that my order arrived so quickly. It makes me wonder why it usually takes much longer. Thanks for the speediness this time around.”

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Posted 1 month ago

“I should have been your told that PA Vabor tax will add to the cost of my order. Your price is the same as I am paying in Pennsylvania!”

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Posted 1 month ago

“To start off, I have emailed and received no response, so I am annoyed by that. It took what felt like forever for this shipment to arrive. Also, if no adult signature is required then why am I having to sign for these shipments?”

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Posted 1 month ago

Hi Cherie, thanks for taking the time to leave us a review. We're sorry to hear you didn't appear to receive our response. I can confirm our team responded to your help desk ticket within a few minutes of it being submitted. It's possible it was delivered to your Spam folder. Please check here in case it was directed there. I can confirm an adult signature is required upon delivery for all orders, as noted on our shipping page. If you have any further queries, please don't hesitate to reach out. Best Regards - ET Team

Posted 1 month ago

“The Magic Mist cartriges are excellent, with good shipping! The last 5 of. 6 USB chargers either overcharged and heated the batteries or undercharged.”

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Posted 1 month ago

“I always get my e-cigs on time. It's very easy to reorder them. I have told many of my friends about the website and how easy it is to order from there.”

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Posted 1 month ago

“Great product very happy”

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Posted 1 month ago

“fast delivert”

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Posted 1 month ago

“Shipping is ok, but super expensive with taxes. Decided to take a break”

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Posted 1 month ago

“Great customer service! The Vuse vape is a good alternative to NJOY, but I'm hoping NJOY becomes available again.”

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Posted 1 month ago

“I just wish that you would start carrying the other colors again”

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Posted 1 month ago

“do you know if they discontinued the vuse solo battery? if they did what can i use vuse solo refill cartriges for if anythihg?”

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Posted 1 month ago

“Product arrived quickly and was what I expected.”

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Posted 1 month ago

“Perfect blend of sweet, sour and rich”

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Posted 1 month ago

“I have tried other products & find yours is at the top. Plus my last order came much more quickly so thank you for your very quick delivery - it is appreciated”

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Posted 1 month ago

“From ordering, shipping and questions being answered in a timely manner-I am pleased with my continued support of ETU. I will order all my products(BLU PODS), from ETU Thank you, Leslie M”

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Posted 1 month ago

“I love leap!”

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Posted 1 month ago

“Good service from ET. Their shipping company partner needs work..lol”

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Posted 1 month ago

“Very fast service, convenient delivery”

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Posted 1 month ago

Electric Tobacconist USA is rated 4.8 based on 35,636 reviews