Electric Tobacconist USA Reviews

Name: Electric Tobacconist USA
Address: 4845 Pearl East Cir Ste 118, PMB568110, boulder, Colorado
Rating: 4.83

4.8 Rating 35,880 Reviews

96 %

of reviewers recommend Electric Tobacconist USA

4.8

Based on 35,880 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour

About Electric Tobacconist USA:

Online vape store. Please visit www.electrictobacconist.support to lodge a support ticket if you need assistance (eg with a delayed order)

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Email:

www.electrictobacconist.support

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Electric Tobacconist USA 5 star review on 2nd July 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nothing can replace Gold Leaf, but I feel I need something! Would be great if someone would figure out how we all could get Gol Leaf again!!!”

Helpful Report

Posted 1 month ago

Hi Doris, thanks for taking the time to leave us a review. Unfortunately, BLU Gold Leaf Pods have been discontinued, and BLU has decided to exit the US vaping market. If you're looking for an equally easy-to-use prefilled pod as an alternative, we suggest trying Vuse. You can find the full range on our website. If you have any further questions, please don't hesitate to reach out. Kind Regards - ET Team

Posted 1 month ago

“Delivery took exceptionally long but the product was decent.”

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Posted 2 months ago

“Good service but very disappointed in blu.”

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Posted 2 months ago

“Getting better fewer duds.”

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Posted 2 months ago

“I really enjoy Blu gold leaf but now you are disconnecting them, is this true”

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Posted 3 months ago

“Reliable way to obtain the product.”

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Posted 3 months ago

“My last order included 6 Vuse devices, 2 black, 2 orange and 2 blue. I just received one of the black ones. I am not pleased that becuase you cannot sell Blu items to California, I had to order a whole new system, Vuse. It is more expensive.”

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Posted 3 months ago

Hi Lynn, thanks for taking the time to leave us a review. We're sorry to hear that there appeared to be a missing Vuse Alto device from your last order. Please reach out to our team via the Help Desk, and we'll be able to provide further assistance. Best Regards - ET Team

Posted 3 months ago

“My order always arrives in a timely fashion and well packaged.”

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Posted 4 months ago

“Since last September I have ordered 20, 20, 50, & 50 disposables. Still getting DOA's and NJOY says no replacement unless reported within 30 days of order. Am I expected to test them all upon receipt?”

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Posted 6 months ago

“Great service. Timely delivery.”

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Posted 6 months ago

“I really like Blu when they come on time. However, there have been multiple mess-ups of the order not getting delivered, being sent back to the company and cancelled. I still have not received a credit for the order. This order was perfect and took seven days.”

Helpful Report

Posted 7 months ago

Hi Monalisa, thanks for taking the time to leave us a review. We're delighted to hear you're pleased with your Blu products; however, we apologize for the issue with your order being returned to us. I can see our team has responded to queries regarding your credit on December 7th and December 19th. We are currently waiting for your response before we can proceed. One of our team members has resent the email to you now. Please check your spam folder in case our responses are being delivered there. We look forward to hearing from you and resolving this. Best Regards - ET Team

Posted 7 months ago

“This is the second time I have ordered from electronic tobacco have no problem with the product but I have have a problem with the delivery and non-communication of when it’s gonna be delivered twice now I have had to ask to go the next day because I’ve never had any kind of delivery notice. I only get the delivery notice when they haven’t been able to deliver it.”

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Posted 7 months ago

“Still haven’t heard back about the three pods that didn’t work from last order!(credit)”

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Posted 8 months ago

Hi Denise, thanks for taking the time to leave us a review. We're sorry you didn't appear to hear back from us. Please note that it can take up to 48 hours for our team to respond to tickets submitted via the Help Desk. If you didn't appear to hear from us after this time, please check your spam folder, as it's likely it was delivered there. Best Regards - ET Team

Posted 8 months ago

“I love the products but shipping in Kentucky is so slow”

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Posted 8 months ago

“Njoy daily occasionally don't last a day, but this is sporadic. Packaging and transit time have greatly improved! Thank you!”

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Posted 8 months ago

“As usual, things went great and all was delivered. However, I much prefer your previous delivery company!!!”

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Posted 9 months ago

“My friend recommended blu to me and I really like them.”

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Posted 9 months ago

“Delivery is getting faster which is good. I never get any shipping info that I can track when it will get here so that I can be home to sign for it.”

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Posted 10 months ago

Hi Carol, thanks for taking the time to leave us a review. We're pleased to hear you're now receiving your orders quickly. I can confirm you should receive your tracking information via email from WANHUB a few days after the order has been shipped. If you do not appear to have received this email, please check your spam folder in case it's been delivered there. Alternatively, you can view your tracking number from your account under orders once it is dispatched. Please note that due to the PACT Act, we are no longer able to send via USPS, FedEx, UPS, or DHL; we now rely on private carriers that make compliant deliveries. As the parcel passes through a network, your tracking information will not provide consistent updates until it reaches the final-mile carrier (for local delivery). I hope this helps. Best Regards - ET Team

Posted 10 months ago

“I'm very pleased when I get my Vuse orders and TOTALLY pleased that I don't have to have my mother sign for them! (She died a few years ago -- and I'm 73!)”

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Posted 10 months ago

“Great product and pricing, my only issue is not being able to track the shipment.”

Helpful Report

Posted 10 months ago

Hi Linda, thanks for taking the time to leave us a review. We're pleased to hear you were happy with your product. I can confirm you should receive your tracking information via email from WANHUB a few days after the order has been shipped. If you do not appear to have received this email, please check your spam folder in case it's been delivered there. Alternatively, you can view your tracking number from your account under orders once it is dispatched. Please note that due to the PACT Act, we are no longer able to send via USPS, FedEx, UPS, or DHL; we now rely on private carriers that make compliant deliveries. As the parcel passes through a network, your tracking information will not provide consistent updates until it reaches the final-mile carrier (for local delivery). I hope this helps. Best Regards - ET Team

Posted 10 months ago

Electric Tobacconist USA is rated 4.8 based on 35,880 reviews