Electric Tobacconist USA Reviews

Name: Electric Tobacconist USA
Address: 2555 55th street, Suite 100, Suite 100, 2555 55th street, Suite 100, Suite 100, Boulder
Rating: 4.83

4.8 Rating 35,526 Reviews

96 %

of reviewers recommend Electric Tobacconist USA

4.8

Based on 35,526 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Electric Tobacconist USA:

Online vape store. Please visit www.electrictobacconist.support to lodge a support ticket if you need assistance (eg with a delayed order)

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Email:

www.electrictobacconist.support

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Electric Tobacconist USA 5 star review on 2nd July 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great smokes but if you drag on the wrong tip the smoke goes to burn and you can not save it so I have to use white out out on the right side or it's not able to save so Ihave to trash it..”

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Posted 9 months ago

“Products are great. Delivery taking 2 weeks is a bit of a problem.”

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Posted 9 months ago

“Althogh I favor your product I find that recently some pods do not function properly. I get a liquid (very itter) residue when I attempt to to inhale which results in having to discard the pod. Very wasteful and expensive. Otherwise, I am fine with the flavor and usage. The company is good with expiditing orders.”

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Posted 9 months ago

“Why did you stop delivering to zip code 21740?”

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Posted 9 months ago

“Two of my last four vape pods leaked and/or did not last ONE day. I like your product (Sourin Air Pro), but to have TWO vapes not work properly…. I’m not sure if I want to order from your company again. I’m sooo disappointed!”

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Posted 10 months ago

Hi Gretchen, thanks for taking the time to leave us a review. We're sorry to hear you had some issues with the Suorin Air pods that came with your kit. One of our team has reached out to you via email to help resolve this for you. Best Regards - ET Team

Posted 10 months ago

“So hard to find in stores, so had to order on-line. Good price but shipping is outrageous.”

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Posted 10 months ago

“Great service, products are great”

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Posted 10 months ago

“When will I get my order”

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Posted 11 months ago

Hello Marc, we appreciate you sharing your feedback with us. We've checked our system and can see your order is progressing through the courier network. Rest assured it's on the way to you and we expect it to reach you soon. Your order includes our ET 40-Day Package Protection guarantee covering your delivery for added security. Should you encounter any further delays beyond this timeframe, please feel free to reach out to our Customer Service Team for assistance. Best Regards - ET Team

Posted 11 months ago

“Product is always in stock. Prices are decent. Shipping terms & speed could be better.”

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Posted 11 months ago

“Competitive pricing & Good communications......Only drawback, is shipping-time & Tracking the Package”

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Posted 11 months ago

“Many of the batteries purchased do not work”

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Posted 1 year ago

“Delivery was on time.”

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Posted 1 year ago

“My only wish is that the delivery company would call to schedule delivery. I'm often not home when they show up.”

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Posted 1 year ago

“Good service but need to carry Blu plus products and not only menthol”

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Posted 1 year ago

“they have all my electric cigarrets, unfortunetly i need to sign for them on delivery,which means i have to be home all day every day until it's delivered. if they could tell me exactly when it's delivered that would be great”

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Posted 1 year ago

“They have periodic sales on their prices of the various products they carry. The reason why I didn't rate higher is, be prepared to wait a while for delivery. The tracer source that is used was quite ineffective, as well.”

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Posted 1 year ago

“I love the convenience and prices on this site. Only downfall is the birthdate section. If it could simply be filled in via keyboard instead of paging back, it would be much easier...especially when you are in your 60's! Or maybe a drop down for each (mo, day, year) that will scroll faster. .”

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Posted 1 year ago

“The shipping process makes me nervous. The links don't work, the tracking numbers don't work, the courier is non-existent. However, it got here and sooner than expected! Took a while but not as long as expected. I'm glad you all have the product I'm looking for (blu plus + menthol tanks 1.2% nicotine). However one of the cartridges had a strange taste and had a chemical odor and taste. This is disappointing as the whole reason Blu is special is because it's tasteless and odorless. However it was only one tank and it faded away quickly. I will try to order again and hopefully it will be as successful as the first time.”

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Posted 1 year ago

“We have been using the Vuse Solo for some time and like it, but it seems that the cartridges don't last nearly as long as they used to.”

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Posted 1 year ago

“Items arrived as ordered. It really could have come a little sooner. But...”

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Posted 1 year ago

Electric Tobacconist USA is rated 4.8 based on 35,526 reviews