Electric Tobacconist USA Reviews

Name: Electric Tobacconist USA
Address: 2555 55th street, Suite 100, Suite 100, 2555 55th street, Suite 100, Suite 100, Boulder
Rating: 4.84

4.8 Rating 35,082 Reviews

97 %

of reviewers recommend Electric Tobacconist USA

4.8

Based on 35,082 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Electric Tobacconist USA:

Online vape store. Please visit www.electrictobacconist.support to lodge a support ticket if you need assistance (eg with a delayed order)

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Email:

www.electrictobacconist.support

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Electric Tobacconist USA 5 star review on 27th March 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent products, but slow delivery.”

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Posted 2 years ago

“Exactly what I needed. I just wish you had a better, faster way to ship.”

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Posted 2 years ago

“Delivery sucks - I spent over $ 200.00 and it took 3 weeks to get to me. Then every time I order I have to be home even though the delivery range can be from 1-4 days because I must produce ID to get my shipment. I love the product - need better delivery options”

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Posted 2 years ago

“Best vape I ever used just glad you finally were able to ship to me”

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Posted 2 years ago

“After disastrous attempt to deliver my package the 1st time and lies from the original delivery person you were terrific in setting up a second delivery and I thank you very much”

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Posted 2 years ago

“Although the shipping was kind of slow and I could track my order- I like the product and your selections very much.”

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Posted 2 years ago

“Order was delivered in a timely manner”

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Posted 2 years ago

“Product is good, but delivery takes way to long. My last order too almost a month”

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Posted 2 years ago

“took rather long to recieve it”

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Posted 2 years ago

“The product is perfect, just like ordering from myBlu itself. The MAIN difference is, I received a tracking # and my order. And over a week later, while enjoying the Pods I got from you, my recurring order (done on the 3rd monthly) finally arrived. I'm happy to say, I just placed my 2nd order with your company! Thank you for great service!”

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Posted 2 years ago

“Glad I could find my pods, quality products, but incredible slow shipping!”

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Posted 2 years ago

“The ecigs are fine with 1 or 2 duds on occasion, but the shipping is too slow. Ordered DFeb 2 and delivered Feb 16.”

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Posted 2 years ago

“Only 2 things i dont like is that it almost take a month for you to get your stuff & that you half to sign for it, other than that the product is gd & service.”

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Posted 2 years ago

Unfortunately, we are unable to bypass the signature requirement in accordance with the PACT Act legislation; however, we can confirm that we are making continual progress with our current partners' delivery capabilities. We appreciate your patronage, and please do not hesitate to reach out to our HelpDesk with any questions or concerns that may arise!

Posted 2 years ago

“This is the best flavored juice EVER! My only issue is the bottles are impossible to open. I have to use a screwdriver and knife to cut off the cap. Fix this issue, and you'll get a 5 star review!!”

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Posted 2 years ago

“LOVE THE MANGO FLAVOR. I ORDER IN BULK AND ABOUT 25% OF THEM DO NOT WORK. WISH THEY LASTED A LITTLE LONGER FOR WHAT YOU HAVE TO SPEND ON THEM TO GET THEM TO YOU. SHIPPING COULD BE QUICKER.”

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Posted 2 years ago

Hi Laura, it looks as though we issued a credit for the defective devices on this purchase - we hope this helped! I've followed up with you via email with instructions on how to use this credit applied to your account. We have also contacted the manufacturer regarding this concern so that it does not happen in the future!

Posted 2 years ago

“It takes to long to recieve my products. Can’t you make it easier?”

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Posted 2 years ago

I can confirm that we are working adamantly with our carriers to improve their service levels as well as their tracking capabilities. We have made significant strides in these realms and will continue to work with them to bolster our shipping standards. We appreciate your patience in this situation as we augment our providers' abilities!

Posted 2 years ago

“Delivery notifications need improvement. Royalty or bulk discount would be appreciated. .”

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Posted 2 years ago

“Despite a few glitches in the recent delivery process Electronic Tobacconist maintains a sound business model, providing product and service that matches their claim.”

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Posted 2 years ago

“I would like to order more, the price is fantastic however, it took 2 and a half week to receive. Way too long.”

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Posted 2 years ago

“Rich tobacco is good,but would rather have the bold.”

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Posted 2 years ago

Electric Tobacconist USA is rated 4.8 based on 35,082 reviews